Harrison County, IA (CityWatch/BBSI)
2/17/2006

Harrison County, IA installed the Bullberry Systems, Inc. (BBSI) and CityWatch Emergency Notification System on February 2, 2006 and on February 13 initiated their first actual notification. Fortunately the emergency was horses that escaped from a farm and running wild in Harrison County.

Todd Baber, E9-1-1 Coordinator and Emergency Manager for Harrison County gave the go ahead to the 9-1-1 Dispatch Supervisor to activate the notification. Being that this was not a test notification Todd oversaw the notification.

“I was extremely pleased with the overall performance of the system,” said Todd. “We were able to initiate the notification flawlessly, thanks to the training we received. It is great to have a product work exactly as it was advertised.”

The installation of the Bullberry Systems Inc. and CityWatch Emergency Notification System was funded by the State of Iowa Homeland Security Program. Harrison County, IA was able to use those dollars to implement an 8 port emergency notification system. This would allow Harrison County, IA to call 8 telephone numbers simultaneously with a message that either could be from their voice or a typed message that would be converted to speech.

Todd researched different emergency notification systems and easily determined that the Bullberry Systems, Inc. and CityWatch solution was the best solution for Harrison County. Harrison County, IA was currently using the Bullberry Systems, Inc. R3Dispatch Mapping Software in their PSAP for wireline and wireless (Phase II) 9-1-1 calls. The integration of the CityWatch Emergency Notification Systems allows the 9-1-1 Dispatchers to be able to generate a notification from their workstations using the Bullberry Systems, Inc. mapping software.

“It is very easy for the dispatcher to initiate a notification” Todd mentioned. “The dispatchers have been extremely pleased with the Bullberry Systems, Inc. mapping software and initiating a notification from the mapping software was simple”.

CityWatch has provided Emergency Notification Systems and Services to hundreds of Police, Sheriff, Emergency Management, Health, Military, and School Districts in the United States. Their on-site systems can support anywhere from 4 lines up to hundreds of lines. They also provide an off-site Notification service bureau that can generate approximately 20,000 notifications per hour.

Besides the notification working flawlessly, Todd also mentioned the reporting capability of the system. “I was able to quickly identify who was called, when they answered, if they answered, and if they hung up before the entire message was played”. It gives us everything when it comes to reports.

If interested in looking at the Bullberry Systems, Inc. and CityWatch Notification Systems you can contact Shawn Dooney at shawn.dooney@bullberrysystems.com (952) 898-3350 or Denise Schumacher at DSchumacher@avtex.com (952) 484-8691

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